FAQs

MOVE LIKE A CHARM

No, Charm Removals charges depot to depot on a hourly rate.

No, Charm Removals does not charge toll fees.

No, Charm Removals does not charge a stair levy.

No, Charm Removals does not charge a petrol levy.

Our rates are the same Monday-Friday. We charge a higher rate on Saturday and Sunday depending on the size of the truck you require.

Yes, for larger jobs we would recommend this option. A three man job will save you time and money.

Yes, we provide premium packing supplies at very affordable prices. Please refer to our packing and unpacking service page for all our box packing material prices.

Cash, Eftpos, Credit Cards and Bank Transfer.

Yes, for a flat rate of $50.00 we deliver moving packs locally to Tweed Heads and Gold Coast regions.

We provide quality relocations locally in Murwillumbah, Kingscliff, Pottsville, Chinderah, Bilambil Heights, Banora Point Terranora, Tweed Heads, Coolangatta, Tugan, Elanora, Palm Beach, Currumbin, Burleigh Heads, Burleigh Waters, Miami, Varsity Lakes, Mermaid Beach, Mermaid Waters, Broadbeach, Broadbeach Waters, Surfers Paradise, Merrimac, Robina, Mudgeeraba, Worongary, Carrara, Nerang, Pacific Pines, Helensvale, South Port, Runaway Bay and Brisbane area.

Interstate we provide quality long haul mover from Melbourne, Albury, Canberra, Goulburn, Sydney, Newcastle, Taree, Port Macquarie, Coffs Harbour, Grafton, Lismore, Ballina and Byron Bay and everywhere in between.

Yes, Charm Removals can move any piano. Whether you need to have your piano taken apart and crated or simply moved locally, talk to one of our move coordinators about our piano relocation service today.

Yes, no job is too hard for our skilled removalists.

We have a fleet of specially designed Iveco Furniture Pantech Trucks Ranging from 40m3 all the way up to 110m3. No job is too large or small for Charm Removals. Our friendly customer service team will match you with the right truck to suit your move requirements.

Monday-Friday 8:00am-6:00pm

Saturday: 8:00am-2:00pm

Sunday: Closed

All our existing customers are provided with the number for our 24/7 customer service line should you need to contact us after hours. If your goods or furniture is on board one of our trucks, we are always here to help.

Charm Removals suggests you read our removals insurance page for full details. We hold all required professional removal insurances however your furniture and items will be transported at your own risk. We recommend you take out removals insurance. Check your Home and Contents policy as some cover your goods during a move or offer an option for this. Please contact one of our move coordinators for more information on 1300 113 552.

Locally there is no fee. If you have booked a move with us interstate your $500.00 deposit is non-refundable. You can put your deposit towards another move with Charm Removals, provided it is within 12 months of your original booking. Our friendly staff are happy to assist with any date changes you require subject to availability.

Your move can still go ahead. Your moving team will cover your furniture prior to carrying out your goods and lay down protection over your floor and carpet at each location of your move.

Charm Removals can start as early as 7am.

All our customers are given one week notice, 24 hour notice and finally a SMS one hour ETA from your removalists.